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Customs clearance, inspection, and examination
Short-term storage
Land port.
Containerized Cargo Logistics Center
A station for shipping containers to their destinations
Partners:Aqaba Special Economic Zone Authority through Aqaba Development Corporation, the asset owner
Entities operating in the customs center:
Aqaba Special Economic Zone Authority Customs (Aqaba Customs Directorate)
Standards and Metrology Organization (Directorate of Standards and Metrology)
Ministry of Agriculture (Directorate of Agriculture)
Jordan Food and Drug Administration
Royal Scientific Society
Atomic Energy Commission
Telecommunications Regulatory Commission
Security agencies) Intelligence Directorate, Security Directorate, Military security, Special Branch, Criminal Investigation Unit, General Directorate of the Gendarmerie, Anti- narcotics Department
Forwarders Association Owners Syndicate
Storage Directorate
Aqaba Container Terminal (ACT)
Aqaba Transport & Logistic Services Company
Cleaning Services Company
Services provided by the Customs Concerns Center in Aqaba Special Economic Zone:
Containers and cargo loading and unloading services within the center
Incomplete procedure container storage services within the center
Trucks loaded with containers and goods storage and distribution services
Goods storing (reserving) services in warehouses owned by various regulatory authorities
Services related to customs inspection and regulatory control of goods from inspection ramps, ground inspection yards, radiation scanning devices, yards and warehouses
Renting out devices, equipment, machinery, vehicles, labor, and necessary facilities, where providing the operator services upon request or need
Center facilities:
Truck Entry Waiting Area: It consists of 12 lanes, including 2 lanes for emergencies and services, and 10 lanes for truck alignment with a capacity of 180 trucks
Inspection Waiting Area: It consists of eight lanes for truck alignment with a capacity of 64 trucks
Inspection Ramps: There are 65 ramps capable of accommodating 65 trucks, including 5 ramps for inspecting goods from the economic zone and 8 ramps for inspecting refrigerated containers
Ground Inspection Sites: It can accommodate the inspection of 35 containers, including 25 for regular containers and 10 designated for inspecting containers from the economic zone
Truck Exit Waiting Area: It accommodates 50 trucks
Seized Goods Warehouse
Customs-bonded Yard: It is used for the seizure of containers with a capacity of 80 ground containers, as well as hazardous goods, trucks, and cars involved in smuggling cases and precautionary seizures. It falls under the responsibility of the customs control for anti-smuggling
Waiting Area for Vehicles and Trucks carrying goods from the Economic Zone (formerly known as Rabiah Goods)
The New Storage Yard (Yard 5) has a capacity to store 600 TEUs.
Center Facilities Gallery:
Inspection Waiting Area/strong>
Cars and Trucks Waiting Area
Machinery and Equipment :
The following machinery is currently available at the center:
Forklifts with a capacity of (3) tons, quantity: 6
Container loaders, quantity: 2
Pick-up trucks, quantity: 2
Tractor, quantity: 1
Motorbike, quantity: 2
Customs Yards Operation workflow:
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Center Operations Workflow:
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Objectives and Indicators for Containers and Cargo Dwell Time at the Aqaba Special Economic Zone Customs Center:
The necessity to work on reducing dwell time is crucial in order to accommodate the increase in the volume of containers and goods that may arise. As well as for the goods that used to come to Al-Rabiah and are now inspected at the center, in addition to the goods and trucks of the passenger station. Reducing dwell times will enhance the competitiveness of the ports and readiness for future expectations.
The current dwell times are somewhat acceptable, as they have been reduced to less than a day. We are working on implementing a set of measures within the company, as well as in collaboration with the relevant authorities in the customs center, to achieve an optimal situation. To take and define these measures, it is necessary to understand the factors affecting the containers’ dwell time..
Factors affecting containers dwell time:
Customs and regulatory procedures necessary to complete the customs clearance process include document verification, inspection, and payment of fees.
Other departments procedures (Standards and Metrology, Food and Drug, Agriculture, Other Security Agencies).
Customs clearance companies and their employees' compliance to working hours according to other departments.
Employees efficiency in managing and operating the center (shift supervisors, yard inspectors, labor inspectors, workers, examination clerks, entry and exit clerks, finance accountants, public safety officers), and IT department.
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The impact of the new customs center (Area 4) on residency periods:
The center provides operational and production capacity (300 to 400) containers daily (inspected), excluding transit containers.
The average stay time for the container at the ramp for inspection is (99) minutes.
The average container stay time in the center from entry to exit is (18) hours./strong>
The required clearance time for goods has been reduced to (2.5 - 5) days only.
Reduction of incurred costs on goods, such as storage fees.